We only collect the personal information we need to manage your booking and your stay, and we never sell it.

Who we are. Tamara Simmonds, 7 Lower Warren Road, Kingsbridge, Devon, is the data controller for information collected through hogletsretreat.co.uk. Contact: tamara@hoglets-retreat.co.uk.

What we collect. Your name, email address, phone number, postal address, the number of guests, your booking dates, any messages you send us, and payment details (processed securely by our payment provider; we never see or store your full card number).

Why we use it. To take and manage your booking and payment, to send you check-in details and stay information, to keep the records we're legally required to keep (for example for tax), and to respond to your questions. If you agree, we'll also occasionally email you with return-guest offers; you can unsubscribe at any time.

Legal basis. We process your information to perform our contract with you, to meet our legal obligations, for our legitimate interest in running our business safely, and, for marketing emails, with your consent.

Who we share it with. Only the service providers that help us run bookings, under their own data protection terms: Smoobu (our booking system and website) and Stripe (card payments). We don't share your information with anyone else unless the law requires it.

Security cameras. There are exterior security cameras on the property for security purposes. They do not cover the inside of the apartment.

How long we keep it. Booking and financial records are kept for 6 years to meet tax rules. Marketing contact details are kept until you unsubscribe.

Cookies. This website uses essential cookies so the booking system works.

Your rights. You can ask to see, correct or delete the information we hold about you, object to how we use it, or withdraw consent for marketing at any time. Just email us at tamara@hogletsretreat.co.uk. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ico.org.uk). Last updated: November 2026